ITSM Certified Implementation Specialist (CIS) 2025 – 400 Free Practice Questions to Pass the Exam

When configuring stages in Flow Designer, one of the aspects that can be changed is the labeling and naming of the stages. This flexibility allows organizations to tailor the language and terminology used in their workflows to better fit their business processes and enhance clarity for users. By customizing stage labels and names, stakeholders can ensure that the flow is easily understood and aligns with the organization's terminology.

In addition to stage names, another configurable element worth noting is the option to set estimated durations for each stage. This feature enables teams to better manage their expectations around timelines and resource allocation during the flow process. While it's important to recognize that setting estimated durations isn’t chosen in this context, this aspect remains relevant when exploring the overall configuration capabilities within Flow Designer.

Thus, the ability to customize stage labels and names significantly contributes to a more intuitive and relevant design, enhancing the effectiveness of workflows in a way that resonates with the organization’s specific needs.